The following iOS devices are compatible with BLE (Bluetooth low energy) and our beacons and are sometimes also referred to as Bluetooth Smart Ready devices:
- iPhone 4S or newer
- iPad 3 or newer
- iPad mini (all versions)
- iPod touch 5th Generation or newer
Please note that Series 10 beacons require a firmware upgrade to 4.0.0s in order to work reliably in the background with iPhone 7 devices or newer. While Series 10 beacons have only ever been advertised to work reliably for iOS apps that are visible on the device (foreground), we're aware that some customers use Series 10 beacons configured with an Series 21 configuration in order to use them in the background for short durations given limited battery life in this configuration.
If you need your Series 10 beacons to work in the background, please contact Gimbal Support so that we can make the 4.0.0s firmware available to you.